The amendment fees as well as corresponding components are indicated at the policy of each individual tour products.
All amendments requests must be made in writing to avoid misunderstanding are subject to availability and confirmation by the Company.
No refund will be made with respect to accommodation, meals, sightseeing tours or any other services included in the tour fare but not utilised by the Customer, either in part or full, or where the Customer amends, cancels or otherwise varies arrangements after commencement of the tour.
Upon cancellation, the Company will refund the deposit paid according to charges stipulated on section 2. All refunds will be paid to you within two (2) weeks to a month. However, during the peak period, refunds may take around six weeks to be paid.
The Company acts as an agent for the airlines. All refund on Air Tickets may take around 1 to 3 months depending on individual airlines
For payment made by credit cards, refunds will be made through the credit card company, approximately within 4 to 6 weeks, or approximately two months, during the peak periods.
MODES OF PAYMENT
Payment may be made in Singapore Dollars by cash, NETS, cheques, credit cards. Cheques will only be accepted if presented to the Company at least 7 working days prior to departure date.
Any special requests such as special meals, dietary requirements, adjoining rooms, accommodation requirements, etc. shall be communicated to the Company upon making a reservation. Please note, however, that such requests are subject to availability and confirmation by the Company.